Shipping policy

Shipping Policy

Processing Time

Orders are typically processed within 2–3 business days after purchase. Please note that this does not include weekends or holidays. During peak seasons or sales, processing times may be extended to 3–5 business days.

Shipping Rates and Delivery Times

We offer the following shipping options:

Standard Shipping: Estimated delivery within 5–7 business days after processing.
Expedited Shipping: Estimated delivery within 2–3 business days after processing.

Shipping rates are calculated at checkout based on the weight and destination of your order. Free shipping is available on orders over $X (if applicable).

International Shipping

Currently, we ship only within the [United States/international regions, specify]. International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to follow the progress of your shipment via the carrier's website.

Shipping Delays

While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather, carrier issues, or high order volumes. We appreciate your patience and understanding.

Address Accuracy

Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us at abbabathandcandlecare@gmail.com within 15 days of delivery for assistance. We will work with you to resolve the issue promptly.